[Resolved]  Capital First — extra charges

My loan account no. 12749634
And auto debit date is. 2nd of month.
It was deducted but on Friday 13.04.18
They cut my extra charge for below message mentioned already.
Hello! Your A/c no. 347280 has been debited by Rs. 118 on 13Apr18. The A/c balance is Rs. 9024.48. Info: CAPITALFL_MNDTVRFCHGS_MAR18
Please check and revert me. Else complaint to consumer care.
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May 21, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
Capital First Customer Care's response
Dear Mr. Appu Kamat,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried contacting you on 8xxxxxxxx6, however, we were unable to connect with you.

We are looking into the concerns raised by you and we would send the final response on your email id [protected]@gmail.com (email id and mobile number masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited
Apr 25, 2018
Updated by appu kamat
dear capital first customer care,
please conatct me on this is my no. [protected] and email id .[protected]@gmail.com.
THAT was wrong that you have enter above.
Complaint comments 

Comments

Hi

This is manjunath M our loan number is 14118223 and another loan number is 13993972
we haven't received any user ID and password so requesting you plz share our date.
Capital First Customer Care's response, Apr 17, 2018
Verified Support
Dear Sir, we tried calling you on your mobile number, however, could not establish successful contact with you. We would request you to write to us on [email protected] with your alternate contact number to assist you further.
Muje mera emi card abu tak mila nahi he 2 years ho gaya loan pura hogaya abhi dusra karva na he par kese karvaye bina card k
Capital First Customer Care's response, Apr 17, 2018
Verified Support
Dear Mr. Gajera, We would request you to write to us on [email protected] with your loan account number and contact number to assist you further.

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