[Resolved] Capital First — harassment from recovery agents (miss neha)

 
2 Reviews
 Bharat Jawale on Mar 19, 2018
With reference to the above, i had taken a business loan from capital first in november 2016 but due to personal financial conditions i was unable to pay the same for last month and 5 more dues to which there is constant harassment of recovery agents at my place from your end. Recovery agents have started contacting my friends and relatives and asking them to pay. Which is damaging my reputation in the market. Recently my relatives have received calls from your agent number[protected] [protected] and mobile no. +91 [protected] (Miss neha) and asking them to pay for which i have a voice recording also.
Complaint marked as Resolved Apr 21, 2018

Complaint Status


[Mar 19, 2018] Capital First customer support has been notified about the posted complaint.
Verified Support
Capital First Customer Care's response, Mar 20, 2018
Dear Mr. Bharat Jawale,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We would request you to write to us at social.connect@capitalfirst.com with your loan application number and contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
Verified Support
Capital First Customer Care's response, Mar 20, 2018
Dear Mr. Bharat Jawale,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We would request you to write to us at social.connect@capitalfirst.com with your loan application number and contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

One Mr. suman ur agent collected rs 3000/- from me on[protected].
my mr.doreswamy naidu balachndra, A/c no.4199523.
his ph.no, [protected] & his two wheeler no ka-01 KL 1641.
he did not pick up the phone he did not given the recipt &
it alredy fifteen day yet not get the recipt also
pl.take action& do the needful things
Capital First Customer Care's response, Mar 20, 2018
Verified Support

Dear Customer,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried contacting you on your mobile number, however, we were unable to connect with you. Please write to us on social.connect@capitalfirst.com with your alternate contact number to address your concerns.

Assuring you of our best services always.

Regards,
Capital First Limited

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    Capital First - harassment from recovery agents (miss neha)