[Resolved] Capital First — harristing

Daster Raj

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

A/c no:11348250, i had purchased one refrigerator in capital first. Novermber month i had received late salary, so i can't able to make the payment after i had received msg that i need to pay rs. 2925 but my emi amout is 2125 only.. So i had complent about to their customers care.. But today (17.12.2017, sunday) agency person came for field visit,
Executive name:purushothaman,
Contact no:[protected]
My mother (Aged person) only there in my home, they came and harrasting in bad words, my mother is so depressed.. But i made the payment on (16.12.2017) at 11.30pm, my transition id:[protected]

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Jan 18, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2017

Capital First Customer Care's response Dear Mr. Durairaj, We tried contacting you on your mobile number. However, the call was unanswered. Please write to us on social.[protected]@capitalfirst.com with your alternate contact number to assist you further for your concern.

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Comments

ajay69869

from Patiala, Punjab

I want to cancel my captal first card and don"t want to renew it and not intrested to pay any kind of annual charges for card. so here i request you kindly cancel my capital first card immediatly. my name is Ajay Bhardwaj, from jaipur m.no.[protected] my email address [protected]@rediffmail.com

Capital First Customer Care's response, Dec 29, 2017

Verified Support

Dear Mr. Bhardwaj, We tried contacting you on your mobile number 98XXXXXX69. However, we were unable to connect with you. We would like to inform you that we are looking into your concern and we would send the final response on your email address ajxxxxxx69@rediffmail.com (mobile number and e-mail id masked for security reasons).