Capital First — idfc easy buy card blocked without any intimation.!!!

Hi team,

My payments was on time for both the loans without delaying. I didn't miss a single emi during my loan tenure. Your service is very forgetful that you guys are least bother to inform your valuable customers. I really don't understand what kind of policy is this which is affecting customers like me. I asked customer service guy to transfer the call to manager or supervisor. He kept me on hold and disconnected the call.

Card # 51* 45311

Loan details below.

Consumer durable loan (Clei)
A/c no.[protected] & a/c no.[protected]

Awaiting your response

Reach out to me on this complaint email id [protected]@yahoo.com

Regards,
Edward
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Capital First customer support has been notified about the posted complaint.
Apr 05, 2020
Updated by Sujeeth Edward
MY CIBIL score as of 05/04/2020. is (764)
Complaint comments 

Comments

Dear Sir,
We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our team will get back to you with an update.
Team IDFC FIRST Bank
Why must i write to you first explain me why it is blocked and for what reason here.

Post that will file the case and send you notice.

You guys are cheating customers.

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