[Resolved] Capital First — irrelevant behaviour

USHA RANI Narayanasamy

from Vettavalam, Tamil Nadu

Address:

641002

I have availed a two wheeler loan from m/s. Capital first ltd during december 2016 and the instalment falls due on 5th of every month. For the past 6 to 9 months the instalment is being paid after the due date but before the month end. This month the instalment is not paid yet. The collection staff mr. Raghu is contacting my guarantor and is speaking in an unethical manner and is torturing him during night time and holidays.

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Oct 22, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2018

Capital First Customer Care's response Dear Ms. Narayanasamy,

This is with reference to your concerns regarding your loan account.

We regret the inconvenience caused. We would request you to write to us at social.[protected]@capitalfirst.com with your contact details to assist you further.

Assuring you of our best services always.

Regards,

Capital First Limited