[Resolved]  Capital First Limited — Capital first loan account[protected]

Address:Kolhapur, Maharashtra

This is very very pathetic services and experience we are getting from Capital first Limited. we are chasing this issue since 1 year but nodal office of Capital First Limited is postpone our issue without resolution every time they just given next date even there is no any kind of issue to transfer money to my sisters account just they given senseless answer that they transfer amount of 25000/- but account is not correct we have submitted cancel cheque and shared account details thrice but still we dont understand why Capital First Limited is not given insurance amount. below is last mail which i got from nodal office of Capital First Limited but after i told that there is transaction has done on my sisters account and i sent mail to confirm correct account again they took time to verify but not getting any response even i send many mails since 26 July 16, even i called so many times no one is received my call.
Nodal Officer
To yashsardar
Jul 19 at 10:21 AM

Dear Mr. Kamble


Thank you for your patience and co-operation.


This is with reference to your email dated June 29, 2016 addressed to Nodal Desk.

Further to our telephonic conversation, we would like to inform you that the claim amount of Rs. 25, 000 has been credited to Savita Kamba’s account.

Please find the attached file for the transaction reference number.

Assuring you of our best services always.


Best Regards,
Prakash Sakhat
Nodal Desk
Capital First Limited

I replied on this mail as and again i got mail as
Hi Prakash,

we have confirmed in Bank Apna Sahakari Bank a/c no [protected] ifsc code ASBL0000037, however still not found any credited amount, could you please confirm the account number and IFSC code where exact transaction has done or its declined, Below are the exact details

Name : Savita Raju Kamble
Bank Name : Bank Apna Sahakari Bank
A/c no ---[protected]
Ifsc code --- ASBL0000037,

Dear Customer,

Greetings from Capital First!

Thank you for writing to us. This is an auto acknowledgement towards receipt of your e-mail.

We would like to inform you that we will respond to your e-mail within 2 working days.


Assuring you the best of our services always.

still now i am not getting any response ..
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Aug 2, 2016
Complaint marked as Resolved 
Many Many Thanks for consumer court team . this issue has been resolved and this insurance claim amount has been transferred to my sisters account, once again I really thanks to this online forum team and captial first.. God bless you !
Capital First customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2016
Capital First Customer Care's response
Dear Mr. Sardar, Greetings from Capital First!! This is with reference to your concern regarding insurance amount. Further to our telephonic conversation, we have send the final response to your email id [protected]@yahoo.com (email id masked for security reason) Regards, Capital First Limited
Complaint comments 

Comments

CRL .2402577
CRL. 3904277
May card is not receive plz send urgent may con.nambar [protected]...[protected]

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