[Resolved]  Capital First — loan amount already paid but ag again emi dedication sms..

Address:Surat, Gujarat, teaa
Website:[email protected]

Sir loan no 7621175 & loan no -8984883 amount -2890+1890
Already paid online by 4 th october but again call and msg emi deduction sms... This is very bad sir.
This is ur email for me,
Received rs. 1890 by online payment towards your (Consumer durables) loan (A/c no.7621175). It will show in your account in next 3-4 working days

2nd loan email-received rs. 2890 by online payment towards your (Consumer durables) loan (A/c no.8984883). It will show in your account in next 3-4 working days
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Nov 10, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2017
Capital First Customer Care's response
Dear Customer,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried calling you on your mobile number, however, could not establish successful contact with you.

We would request you to write to us at social.[protected]@capitalfirst.com with your alternate contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

My agreement num 12154389 plz provide user I'd and password soon
Capital First Customer Care's response, Oct 12, 2017
Verified Support
Dear Mr. Pranav Tej,

Greetings from Capital First!

This is with reference to your concerns regarding portal login details.

We tried calling you on your mobile number, however, could not establish successful contact with you.

We would request you to write to us at [email protected] with your alternate contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
Alredy 3 emi debited from my account but still i didnt get any emi card
Capital First Customer Care's response, Oct 17, 2017
Verified Support
Dear Ms. Kitty,

Greetings from Capital First!

This is with reference to your concerns regarding Easy buy card.

We request you to write to us at [email protected] with your loan account details and contact number to assist you for your easy buy card related query.

Assuring you of our best services always.

Regards,
Capital First Limited
I have missed to maintain sufficient fund in the bank account on 4th and I have made the through online of 2830 on 6th, and once again on 7th of Oct 17 again 2830 emi debited by capital first so emi paid twice in this month.so please refund the same and do the needful.
Loan no 9114541
Regards
Sobia V
[protected]
Capital First Customer Care's response, Oct 18, 2017
Verified Support
Dear Mr. Sobia V,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

Pursuant to our conversation today, we would request you to write to us at [email protected] with your bank account statement for the month of October 2017 to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
I Have applied for Capital First EMI Card Befor 8 months but still it didnt recieve now. My Card No. is 5756729.My Mobile No. is [protected]
Capital First Customer Care's response, Oct 18, 2017
Verified Support
Dear Ms. Sankrila Gujar,

Greetings from Capital First!

This is with reference to your concerns regarding Easy Buy Card.

Further to our telephonic conversation today, we trust your concerns have been addressed adequately.

In case of further clarifications, please feel free to write to us on [email protected]

Assuring you of our best services always.

Regards,
Capital First Limited
My name is Mohammed Faisal I have lost my number so please change my old number my old number is [protected] and my new number is [protected] please change my number and message me new mobile number add my gmail account registered please my gmail account is [protected]@gmail.com please registered please
Capital First Customer Care's response, Oct 18, 2017
Verified Support
Dear Mr. Mohammed Faisal,

Greetings from Capital First!

This is with reference to your concerns regarding mobile number updation.

Further to our telephonic conversation today, we would like to inform you that your new mobile number has been updated in our records.

Assuring you of our best services always.

Regards,
Capital First Limited

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