| Address: Bangalore, Karnataka, 560037 |
I had a consumer loan from capital first, then future money.. Cl255079.
The loan was cleared and i have the closure letter also from the company and i was under the impression that it will not affect my cibil but to my horror i applied for a personal loan and a consumer durable loan and both got rejected.
Reason:- default from capital first. This means its not updated since 4 years,
I found it just 2 days back. When i call their customer care the first day... A lady agent took all the details and filed a request. Call number:- 1350209 and said will be updated within 45 days. When questioned why was it not updated 4 years back no answers. I called in second time on the second day to check for update a lousy agent named suhail was adamantly denying to take the call number and check for the details and even when i gave the loan number he was denying that it is not a loan number without checking. I had to persuade him to check with the loan number and the call number and finally he did relent. His lousy tone was unacceptable behaviour from a reputed company and demeaning from customers. All said and done he replied me the same thing... It will be updated in 45 days and when questioned why was it not done.. Again no answers.. Please dont play with customers guys... Please update the records or intimate if any action needed from my side.. Such lousy behaviour being a finance company does not suit you guys. Was this information helpful? | 
