[Resolved]  Capital First — mental harassment

Address:Rangareddy, Andhra Pradesh, 500097

Hello this is srikanth here, loan no: 6064570, i took a personal loan of 50 thousand in 2016.. I paid their emi correctly in the starting months but after that i lost my job and assets badly am in very poor state... I paid 22 of their 24 emi correctly but now not in the stage of paying a single rupee... I need some time to settle but their recover team is calling me harrasing like anything since 3 days and threating me in phone call that they will drag me and fily to court and roads... Why threaten my family when am the one who took the loan... I am ready to pay my due but need some time... Please solve my issue
Was this information helpful?
No (0)
Yes (0)
Nov 19, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2018
Capital First Customer Care's response
Dear Mr. Srikanth Parsa,


Greetings from Capital First!

This is with reference to your concerns regarding your collection follow up.

we tried contacting you on your mobile number, however, we were unable to connect with you. We would request you to write to us at social.[protected]@capitalfirst.com with your alternate contact number to assist you further.


Assuring you of our best services always.



Regards,
Capital First Limited
Complaint comments 

Comments

What is reason investment intermedi collection amount every month debited in my savings account in sbi Rs.295 without my knowledge.
Capital First Customer Care's response, Oct 23, 2018
Verified Support
Dear Mr. Pandi,


This is with reference to your concerns regarding your loan account.


We regret the inconvenience caused. We would request you to write to us at [email protected] with your contact details to assist you further.

Assuring you of our best services always.



Regards,
Capital First Limited

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Capital First
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    965
    Pending
    0
    Resolved
    769
    Capital First Phone
    +91 22 4042 3400 [Boardline]
    Capital First Website
    Capital First Address
    IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W), Mumbai, Maharashtra, India - 400013
    View all Capital First contact information