[Resolved] Capital First — My cibil scores not updated in my records for the last 3 emis I paid

Preethi Srec

from Dahod, Gujarat

Jun 2, 2016

Address: 603211

I bought a fridge paying 11000 down payment through capital first finance and I had 8emis to pay.
But last year is Dec 2015 due to floods as I wasn't able to keep funds that month at the right for the emi debit but the very next I got the funds to my account and post which my emi got over by Feb 2016 but post Dec Mon by cibil scores for the payments I made weren't updated by you guys and due to which i'm right now finding it so difficult to get a personal loan due to my cibil scores and neither did you guys send me a confirmation of my emi completion. So I need my cibil to be updated by you and a confirmation for my emi closure.

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Jul 3, 2016

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2016

Capital First Customer Care's response Dear Customer, Greetings from Capital First! This is with reference to your query regarding loan closure. We request you to kindly share your contact number and loan account number to our nodal ID social.[protected]@capfirst.com to check and assist you further for your concerns. Regards, Capital First Limited