[Resolved] Capital First — not received my credit card

Vinitha shivdas

from Vadodara, Gujarat

Address:

Surat, Gujarat, 395005

Loan account number 17280461 i have a loan in capital first as per their terms after 3 months i should receive an emi card, how ever i have spoke to capital first customer care they said it is been dispatched to my communication address on 3 of december and i haven't received yet again called customer care on december 3rd now they says i wont be receiving an emi card until my loan tenure. I have took loan in the month of september and i have paid amount for emi card at the time of taking loan. Please suggest me..

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Jan 11, 2019

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

Capital First Customer Care's response Dear Ms. Das,

Greetings from Capital First!

This is with reference to your concerns regarding your Easy Buy Card.

We wish to inform you that we are working on your concern and we would send the final response on your email id at the earliest.

Assuring you of our best services always.

Best Regards,
Capital First Limited (Customer First @ Capital First)