[Resolved]  Capital First — personal loan declined

Address:400102

There is persnal loan offer from capitafirst
I hv subbmitted all necesary documnt
Person verify at home adress
Tele verification done document collect by person
Bt without any reason without any information when cntact at customer care centre no. Says my loan hasbeen decline
On that bassis i promise to somone to pay some amount very bad expirance
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Aug 6, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2018
Capital First Customer Care's response
Dear Mr. Nasraj,

This is with reference to your concerns raised regarding personal loan.

We would request you to share with us your contact details at social.[protected]@capitalfirst.com in order to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

In this month 2 emi debited in my account. So mistake so plz help me and tell me about wts
problem. And then return money in my account.
Capital First Customer Care's response, Jul 19, 2018
Verified Support
Dear Mr. Bhikha ,



This is with reference to your concerns regarding your loan account.



We would request you to write to us at [email protected] with your loan account details and contact number to assist you further.



Assuring you of our best services always.



Regards,
Capital First Limited
We are done with our loan, completed two years before. Please delete our number from database [protected].
Capital First Customer Care's response, Jul 19, 2018
Verified Support
Dear Mr. Joshi,



This is with reference to your concerns regarding Promotional SMS.



Pursuant to our conversation today, we wish to inform that we have send the final response on your email id.



Assuring you of our best services always.



Regards,
Capital First Limited
I hd paid my emi amount Rs.2590 on 4.7.2018 by icici credit card but again deducted from my account... plz refund that amount to my account again...
Capital First Customer Care's response, Jul 19, 2018
Verified Support
Dear Ms. Shaikh,



This is with reference to your concerns regarding your loan account.



We would request you to write to us at [email protected] with your loan account details and contact number to assist you further.



Assuring you of our best services always.



Regards,
Capital First Limited
My loan due date on 2 July but I forget go put balance on account but I paid amount on 3rd by website, but I know I have to pay check bounce amt but 590 rs tow time, i called customer care they told me rise complete on regarding this pls let e know
My loan accounts (Two Wheeler ) Loan (A/c No.14611578

Capital First Customer Care's response, Jul 20, 2018
Verified Support
Dear Mr. Kumar,


This is with reference to your concerns regarding your loan account.

Pursuant to our conversation today, we trust your concerns have been addressed.

Assuring you of our best services always.

Regards,
Capital First Limited

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