[Resolved] Capital First — please help from overdue high chargers

Rasool Hyder

from Vijayawada, Andhra Pradesh

Address:	500083
Website:	www.capitalfirst.com

I took loan amount of 16000/- and i paid of 12000/- but due to major accident i met in 2014 i couldn't able to repay amount of 4176/- directly instead i had paid this amount collection executive and that executive has cheated me
Recently i got to know about my due at capital first on my cibil check but since then to till now the panality of 25000/- was imposed on my account so i had approached to local office they're saying me to pay complete amount 30000/- for due of 4175/- so please help as am facing very poor financial condition even please consider the field executive who do fraud.

I went many times to local office but they asked me to full amount of 30000/- to get noc please help

Loan account no - 2287380
Contact no - [protected]
Email id - [protected]@gmail.com

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Aug 4, 2017

Complaint marked as Resolved

Hi Team, They cheated us as there was no resolution was given to us. Instead I'm getting calls from local office and demanding to pay the due of RS 30, 000/- or pay Rs 22000/- for the actual due of RS 4175/- We got cheated by filed executive as he took amount from us as part I of collection but didn't submit to capital first nor capital first team did follow up untill we got to know on the check of my CIBIL and first team is asking to settle your account by paying Rs 22000/- for due Rs 4175/- Instead taking action or giving wavier on my actual due of RS 4175/- as executive cheated us ( in the name of capital first) I got email from capital first saying I have to pay complete due or I can settle account with RS 22000/- We got cheated please help us anyone please as part of middle class citizen of India this is too unfair to demand us in wrong manner even local office executives talking unresponsive & not giving respect to us

Capital First customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2017

Capital First Customer Care's response Dear Mr. Rasool Hyder,

Greetings from Capital First!

This is with reference to your concerns regarding the loan account.

Pursuant to our conversation today, we would like to inform you that we are working on your concerns and we would send the final response on your e-mail id [protected]@gmail.com (email id masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited

Aug 04, 2017

Updated by Rasool Hyder Hi All,

I requested so much to capital first team but none of them are talking about filed executive who cheated us instead they're forcing to settle the account instead closing the account and for RS 4000/- rupees they're asking me to pay the panality of RS 18000/-, where is the justice, why we are being forced so much.

Team requesting you to close my account and provide me the NOC letter on my actual due of 4175/- and your filed executive cheated us (in the name of capital first) even am ready to pay my actual due.

Please consider poor / middle class citizen of indian.

If capital first team couldn't help then I should knock the door of consumer court .

Dear all other reader please be aware of capital first fiance as their staff is cheaters and capital first is not worried about this concern

Regards, Rasool
[protected]/[protected]

Aug 05, 2017

Updated by Rasool Hyder Capital first Pvt Ltd has given a call to me asking my debit card number

And I will raise a police case on this now as someone called me and asking me my card details with experience date even with CVV number to resolve my above issue.

I have clear call recording of this call and the number I got from [protected].