[Resolved]  Capital First — User id not received

Address:New Delhi, Delhi, 110043

Dear sir/mam
I am writing this complaint due to the loan which i taken from capital first on 19 jan 2017 and it's successfully processed but the issue is that i am not getting my user id and password for customer portal on my registered mobile number or e-mail id and another thing was i have applied for a emi card and the salesperson told me that you will get after 3 emi"s but yesterday i got the sms from the capital first that it will be dispatched in the month of july 2017. This is not fair with me of my loan.. Kindly do the needful for me as soon as possible.
Regards
Dipesh jaiswal
Loan number - 9560285
Registered mobile number - [protected]
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Feb 25, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2017
Capital First Customer Care's response
Dear Mr. Dipesh Jaiswal,

Greetings from Capital First!

We are looking into the concerns raised by you. We would send the final response on your email address [protected]@gmail.com (email ID masked for security reasons).
Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

My bank inside have money why cheque Bounce always plenty plenty why like this

Capital First Customer Care's response, Jan 27, 2017
Verified Support
Dear Mr. Parmjit Singh,
We are looking into the concerns raised by you. We would send the final response on your email address parxxxeet@gmail.com (email ID masked for security reasons).
Assuring you of our best services always.
Regards,
Capital First Limited

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