[Resolved]  Capital First — wrong bounce charge applied

Address:712305

This is jharna mukherjee, registrar mobile no - [protected] & dob is[protected].

Month of february i paid all the emi online as per your customer care executive told me to pay because your system not deduct from my account automatically.

But on 16th of feb your system charged 400 for bounce where my account had sufficient money on that day.

I mailed them with my account statements many times but they didn't reply.

Am giving u the loan account details
12248248
12222020

Please give me a solution for this.

Thanking you,
Jharna mukherjee,
[protected]
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May 29, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2018
Capital First Customer Care's response
Dear Ms. Mukherjee, Pursuant to our conversation, we have have processed your request for waiver of bounce charges for loan account numbers 12248248 and 12222020.
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