[Resolved]  Capital First — wrong payment made not ready to reverse

Address:560050
Website:www.capitalfirst.com

Hi sir,

This is regarding loan emi payment for home credit.
On 3/11/2017, i was suppose to send
Rs 1, 656/- to home credit (Loan# 4469929). But by mistake i had made a payment to capital first. On further investigation i was confirmed by capital first team that the payment has been credited successfully with loan# 4469929 and not ready to reverse the payment made.
I had done the payment through mpesa app. Transaction i'd - [protected]
Kindly assist me further with reversal of the payment.

Bank account details
Account#[protected]
Name: nitish b n
Ifsc code: icic0001420
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Mar 1, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2018
Capital First Customer Care's response
Dear Mr. Kannika, we are concerned about your query. Please write to us on social.[protected]@capitalfirst.com with your contact number to address your concern.
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