[Resolved]  CapitalVia — Incompetent People/Staff and lot of hidden terms :

Address:

Pune, Maharashtra

I had opted for CapitalVia (CV) 6 months subscription (Cash Package) and it was a pathetic experience. During first week itself, not a single call went positive. I freezed the membership then and there for a week. When analysed the calls given by them in my first week of subscription, I was surprised to see one common thing in most of those calls. The BUY call was always at the intraday high level and SELL call was at intraday low. I can understand that nobody can always win here - but seemed they were following "Always-Lose" formula. I placed the request for refund of money - but was denied saying there was no such policy in the company. But when I signed online through one of the agents, there was no such policy I was made aware about. I had many telephonic conversation with PRO- Swati Jain and Founder- Anshul Mansingka - and found they were very hostile and non-cooperative all the time. I had prepared a case to be filed against them - while continuously asking their decisions. After almost 6 months of it, when I told about filing a case against the company, Anshul finally agreed to pay 50% of my subscription fees. Please keep distance from these guys - although the site looks very impressive ( with Red-Herring award and all) but the ground staff is too uneducated in this field that most of the times they even don't know BSE/NSE code for the stocks they recommend. Absolutely worst experience for me.