[Resolved]  Car — croma

Address:566038
Website:Www.croma.com

Hello, i bought an hp omen laptop from indiranagar croma. I started the laptop the day i bought it and while updating the degrees went over 70*c. I couldnt keep on my lap for more than 10 minutes.
If the laptop started heating for just updating a laptop then if i use it for multi taking or anything else then it will get even worse.
I returned the laptop the very next day to croma and told them i dont trust this model anymore especially because it cost me over 1 lakh to purchase.
They have the laptop for more than 1 week now. They are not giving me a replacement nor are they giving my refund back. Please help. I need a replacement or refund.
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Aug 7, 2021
Complaint marked as Resolved 
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I'm sorry about the trouble.
Please E-mail this complaint along with the serial number of the unit & your contact number to hpsupport.[protected]@hp.com for us to assist.

Regards
HP Support

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