[Resolved]  7 Drives The Multi Car Shop — Car Not Delivered on Time & Booking Amount Too not being Refunded

I had booked a Maruti Suzuki Dzire car through a Multi Car Dealer - 7 Drives Multi Car Showroom on the 28th of Dec & had paid a booking amount of Rs.10,000/- for the same. I also got an email from the showroom salesperson - Vipul Naik, stating that the car would be delivered within 4 weeks. However, even after a month, there was no sight of the car & the salesperson was insistent on making the full payment towards the car. Moreover, the calls made for the enquiry of the delivery date were not answered. I therefore cancelled the booking, but the salesperson says that, the booking amount would not be returned, as the car has already landed in Mumbai. However, when asked for the Engine & Chasis no. there was again no response.
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Complaint marked as Resolved 
Now there is no issue between us and it has already been resolved. That company i.e. 7 drive multi car shop, gave me approx 50% of money which was given by me at the time of car booking as well as they offered me car at a very lower EMI. These are the steps which were taken by the company to resolve this issue. So this was my misconception and was really want to show my anger and frustration on that particular car dealer company at any cost.
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i had a similar experience with 7 drives!!! they are the worst!!! i got my registration number 6 months after the car delivery!! had infinite delays in the delivery.. very rude and arrogant staff.. dont want any1 else to go through the trauma that i had to go through... stop doing business with these people till they have to shut down.. it would be a big favour to numerous unaware people who fall in their trap!
I had booked a car for doing Uber business with them. Initially, I was going to arrange my own loan and then book the car. However they S.S.Marketing (7 Drive Multicar) promised me that they will loan from Dena Bank interest rate of 10.75%. I was happy and I booked my car.

After my booking cheque got cleared(31st August), their response was more of neglecting type and I had called them everyday to know the status. However, on 2nd September they finally confirmed to me that my loan would be disburse on 8th September and my car will be delivered in 7 working days. Again the story continued where they were not least bothered. After 8th September when I asked about my loan status, they informed me they are still working and were not providing me any loan application number.

Finally, on 10th they called me saying my loan from private finance is in approval stage and would soon get passed but the interest rate will be 15.5%. When I enquired about why the loan was not processed from Dena bank, they said that Dena bank is asking about 20000 to process the loan. Till 13th September, they were not able to confirm loan from either private finance or nothing from Dena bank.

Frustrated from all these, I cancelled my booking and I was told they would refund the entire amount (in their performa invoice they said they charge 10000 as cancellation amount) in 1 week's time. When I went to collect my refund cheque, they gave me post dated cheque, which when I deposited was already stopped by them. On further visit, they gave me 1 more post dated cheque, which was again rejected by the bank. Finally, I got 73000 on 13th October but still 12000 is still pending. Everytime I called they say they are working on it. Now my balance is still left with them and the owner abuses me. They are big time fraud company.

I have already planned to take legal action against them.

Regards,
Himanshu.V.Ajmera
Just came across this post of mine and am SHOCKED to see that the issue is resolved. The comment marked against my name is not at all mine. Seems like people from this website are also in conduit with this fraud company. I DID NOT receive any refund from these fraudsters.
SO IT IS NOT RESOLVED.
Worst car buying experience ever. These cheaters dint return my booking amount of rs 51000 against my honda city top model CVT and when asked about my car after 5 long months they say that they cannot avail the car and then when asked for returning the booking amount they kept giving falls promises and later dint return my Rs 51000 and also gave threat on calls.
Total FRAUD Company, Owner VIKAS DONGRE earlier cheated people through his previous company "7 Drives" and when people started chasing him, he closed that company and started this company "S S Motors" where he is now cheating new people. They will take full advance from you with a promise to deliver the car on time and as the date comes near, they will tell you a story that the vehicle that they received from dealer was damaged and that they will deliver the vehicle later. This is a common story they have told all the people whom they have cheated. You will neither get your vehicle nor your money back. He will use your money for unlimited time. You keep calling them but he & his office team will never answer your calls & neither will VIKAS DONGRE ever meet you. He has trained his team in office on how to cheat people and they all have become experts. Some of them are DEVYANI VAZ, GAURI PATIL & NIDHA etc. It has been more than a year and my money is still not refunded which was given as full payment for Hyundai Creta in Feb 2016. They gave several cheques which have all bounced. Total FRAUD & CHEATER Company. VIKAS DONGRE & his team should be put behind bars. They are not authorized dealers for any car & no company would do any business with them. I am going ahead with legal case on him. HIGH STAR RATINGS ON SITE ARE ALL FROM HIS OWN PEOPLE, DON'T GET FOOLED. They had contacted me through JUST DIAL and I demand that they should be BLACK LISTED.

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