[Resolved]  Binod Nissan Car World (Guwahati) — FRAUD SEVERAL TIME WITH A CUSTOMER

Address:

Kamrup Metropolitan, Assam

Respected Sir, I have booked a Nissan Micra Active XL (Brick Red) on dated 18/08/13 which coatation given me 439878.00 (Coatation Sl.No-2730) & advance given 25000.00 (1st time). Binod Nissan tell me that my car reached Last week of September Month. When I asked about my booked car on dated 20/09/13 then sales man Mr.Manoj Roy said that they are unable for delivery my car before Durga Puja. When I asked about delivery on dated 08/10/13 Sales man given me confirmation that my car will delivered before 25/10/13. When I asked about delivery on dated 05/10/13 then sales man Mr.Roy again said that Nissan Micra XL Actve(Brick Red) not available at factory i'e they can't delivered before 25/10/13 & sales man Mr.Roy given me a offer & suggestion that At Nissan factory 30 nos Micra Primo (Special Edision) available at stock, which Mfg-2012 but brand new condition & all features available with this Primo Car which On Road Price was 630000.00. Mr.Roy told me that If I booked this car then they will given discount Rs-200000.00. If I am interested about this car I can give 50000.00 Advance which is not refundable. As per his confirmation I booked this Special Edision Car(Primo) & given checked of Rs-25000.00(Received No-5862)+ previous advance Rs-25000.00. ( Total advance Rs-50000.00). Nissan Binod sales person call me on dated 17/10/13 & he told me finally company decided for not sell this special Edision car (Micra Primo) & 1st time booking car Nissan Micra Active(Brick Red) available at showroom, I’e they will able for delivery my car. Finally I decided to take my previous booked car, So I went to Binod Nissan Showroom on dated 17/10/13 for buy Nissan Micra Active (Brick Red). I have already 50000.00 Paid to Binod Nissan by checked. As per my Nissan Micra XL Onroad price coatation Rs-439878.00 so, my pending amount should be (439878.00-50000.00)=389879.00 Bank of Baroda Draft given Rs-414878.00+50000.00checked)=464878.00 (Total paid to Binod Nissan) Total amount given to Binod Nissan-Rs-464878.00 and coatation price-439878.00. So I think Nissan Binod refund me Rs-25000.00. But Nissan Binod sales peron Mr.Manoj Roy told me that Rs-3000.00(Approx) amount is refund to me due to Increase of car Price, VAT, Registration, Insurance etc. At that time they told me that my car price is Rs-462000.00 which previous coatation given me Rs-439000.00. So, Nissan Binod told me that refundable Rs 3000.00 will be adjusted when I fitted extra required item. They adjust of Rs-3000.00 & delivered my Nissan Micra Active (Brick Red) car. I am agreed due to some problem it can be delayed for delivery a booking car, But I can’t understand that how several timeBinod Nissan Fraud with a customer . I don’t understand that how my coatation price is changed at delivery time. How is it possible ??? This is my request for justice & punished Nissan Binod for several time Froud with a customer time, not only one time . Regards Nitu Kalita Mob-[protected](Guwahati) Assam