Carrier India — Defective carrier window airconditioner/not providing help from carrier co. Nor from vijay sales, bandra, mumbai.

Address:Mumbai City, Maharashtra

I have purchased carrier window airconditioner on lst september, 2014 under tax invoice no. V. No.38-lrd09-14siadn 10 dated 01.09.2014 code: [protected] name sarita h. Motwani. 302 marble palace bldg. Behind pali market, bandra (West), mumbai-400050 moble no.[protected]/[protected] serial no. B [protected] carrier ac estrella plus 3 star 1.5 t wi 25000 payment details rs.25000/-. Exchanged with old 1.5 ton airconditioner lg. The said ac was not used, as i was not well and same days was admitted in hospital, the ac was not cooling properly and giving some kind of noise at night time, therefore, i made complaints with vijay sales and toll free no. 1800..., to the carrier co. On 21.11.14. After few days, one mechanic by name mr. Saddam, visited and on checking the ac found that there was no gas in the ac. After few days two people visited my house at 10.30 pm to pick up my ac which was politely denied by me at night time after 10.30 pm. After that no body has turned up so far, i nhave made maximum complaints with vijay sales and toll free no.[protected] but till today no body has turned up neither attending phones at customer care no. I dont understand, what is the matter, and is this the caarrier co. I request the carrier company to look into the matter, and kindly do the needful urgently.
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I have purchased Carrier Window Airconditioner on lst September, 2014 under tax invoice No. V.No.38-LRD09-14SIADN 10 dated 01.09.2014 Code: [protected] name Sarita H. Motwani. 302 Marble Palace Bldg. Behind Pali Market, Bandra (west), Mumbai-400050 Moble No.[protected]/[protected] Serial No. B [protected] Carrier AC Estrella Plus 3 Star 1.5 T WI 25000 Payment details Rs.25000/-. exchanged with old 1.5 ton airconditioner LG. The said AC was not used, as I was not well and same days was admitted in hospital, the AC was not cooling properly and giving some kind of noise at night time, therefore, I made complaints with Vijay Sales and toll free no. 1800..., , to the Carrier Co. on 21.11.14 . After few days, one mechanic by name Mr. Saddam, visited and on checking the AC found that there was no Gas in the AC. After few days two people visited my house at 10.30 pm to pick up my AC which was politely denied by me at night time after 10.30 pm. After that no body has turned up so far, I nhave made maximum complaints with Vijay Sales and toll free no.[protected] but till today no body has turned up neither attending phones at Customer Care no. I dont understand, what is the matter, and is this the Caarrier Co. I request the Carrier Company to look into the matter, and kindly do the needful urgently.

split ac not cooling

My complaint to carrier india regarding split ac not cooling. i have made many calls, email reminder but in vain. my customer id is 91147666. RAJEEV kAUSHIK [protected] ADDRESS 1/56, kHICHRIPUR DELHI-110091

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    Carrier Airconditioning &  Refrigeration / CarrierIndia.com Phone
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