Carrier Midea India — Mislead to Customer

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.carriermideaindia.com

We purchased a Carrier Split A.C which was not giving

proper Cooing so we decided to call a Technician from a

Authorized Carrier Service Center, as we thought Calling

a Technician from an Authorized Carrier Service Center

can be trusted more than the local Technicians, but this

proved to be our biggest mistake.

The Company seems to hire uneducated Employees for these

kind of Sensitive technical issues which can lead to

severe damage to our Components or it might be the case

that the Company is not providing proper training to

their Technical Engineers which is causing heavy loss to

consumers.

The Carrier Split A.C we purchased has been repaired two

times by the Authorized Carrier Company Technicians

withing 20 days of time period for the same issue of Non

Cooling by A.c.Although the Service Bill provided to us

clearly shows that the components replaced during

servicing has a warranty period of 1 month(Bill Attached

for Reference), but still the technician charged for the

same component replaced twice and still the issue is not

resolved of Non Cooling by the A.C.

We request to take necessary action for such mislead to

Consumers as summers are on and these kind of negligence

is not acceptable.
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Comments

Error E30 shown, but I have checked door is properly closed and I am unable to open the door also, pls help to solve the problem.
Thanks
Dharm Jeet
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    Carrier Midea India  Phone
    +91 12 4614 4300
    Carrier Midea India  Address
    1st Floor, Pearl Tower, Plot No - 51, Sector - 32, Gurgaon, Haryana, India - 122001
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