Carrier Midea India — worst service provide by carrier midea

Address:

Jaipur, Rajasthan, 302020

Hello sir/madam,
My name is mukesh. My complaint regarding worst service provided by carrier midea company and i feel cheated by company's behavior. Sir, i purchased a fully automatic 7kg midea washing machine from flipkart on 14 october 2018. With which i got a 2-year warranty.

My invoice number is fab2ga[protected].

From then until 19 february 2020 the machine was working fine, but on 20 february, the machine suddenly stopped working.

Then on 21 february i called the company's customer care number[protected], the company sent a service engineer from its authorized service center to check the washing machine. The service engineer examined the machine and told me that the pcb circuit of the door of the washing machine would have to be changed, and assured me to bring the parts to the washing machine within 7 to 10 days.

For this, company gave me a transaction number[protected] for further assistance.

But from the day of the complaint but till date no satisfactory response was received from the company, they are constantly complaining about the same thing that we do not have the parts, we are asking for it, and saying this, they have spent about 20 to 22 days in vain.

And when i called him again recently, now he is asking me to wait for another 15 days, due to which i have to write this complaint in force.
Please help me.