Crossroads Car &bike Helpline — Mistreat & harrased by them

Address:

West Delhi, Delhi

Hi,

I'm Mukul jain a customer of your Company since 2006, having a membership no.90270451/969 bearing Privilege Member.

I have a Skoda Octavia diesel car for which i have logged a complaint in your cust care on 18 Nov. 2012 at 12:00pm bearing complaint no . 209, my complaint was that my car battery has somehow got discharged & i have precisely told that executive to bring a bigger battery so that it can easily start the car.

Your guy came with the small battery from which you can barely start a new age Swift diesel car, he tried for 5-10 minutes but all efforts goes in vain as the car doesn't start so i called your cust care again at 12:48 & there is some executive named Priya(may be fake) she bluntly refused to co-operate that we have sent our guy & we don't have that type of battery which can start your car and then she hanged up the phone. so i request you to please look into this matter as i'm still standing there without any solutions from Cross Roads, the Dependable 24x7 car&bike HELPLINE.

I assume your system does record every conversation, please take an immediate step towards your prompt & efficient services to your customers.