Cars24 — Car delivered with faulty catalytic convertor

Address:	Bhayander
Website:	Cars24

I bought honda jazz for my wife from cars24 on 19th Nov. The very next day engine check light . I raised repair request with cars24 on 21st Nov. Cars was picked on 22nd Nov and after several followup it was returned late in evening with issue not resolved. So next day I got car checked at authorized service center and they said it's issue with o2 sensor. Cars24 reimbursed partial amount and I decided to pay remaing from my own pocket to replace at honda service center. After sensor was replaced check light came again honda diagnosed and identified that catalytic convertor is tampered the whole honey comb is missing and send me an estimate of 63k . I raised issue with cars24 to return car since its having issue right from day one. But they are making excuses for repair pickup and return not possible since it outside of 7 day trial. How can a trial period not considered if issue was identified on day one and never resolved after that ? I bought car for safety and comfort of my family but all invain only to realize that I have lost my money and mental piece.