[Resolved]  Cars24 Services — 240 days to not transferred

Address:

560038

I have sold my Hyundai I10 Magna car to cars24 at Bengaluru, Indiranagar branch on 3rd Jun 2018.Though it is less bidding (30% less to market value) since they promised me, ownership transfer will be done within 90 days and all other process is hassle free.Its been 240 days now, no ownership transfer certification or rto is received. I have been chasing with cars24 support team and branch manager from Oct 2018, by email and phone.They never responded phone call.Responded to few emails saying it will done in 2 weeks and its counting.Also they hàve mentioned car is covered with insurance policy by cars24 and any liability is owned by them.Not sure under which motor policy act, how long they can hold the car without selling or giving current status and who is ombuds person.your immediate àction is appreciated.