[Resolved]  Cars24 Services — appt id [protected]

Address:Chennai, Tamil Nadu, 600042

Hi,

I had been to cars 24 yesterday evening. They did a 45 min check up. And said in 24 min u will get ur quote. But after 5 min he said not much bidders so tomorrow morning he will say be at 10:30. At 10:00 i got a call from another seller (Third party with whom i checked the car price earlier) telling me that he already knows i took the car24 checkup yesterday and he knows the price what cars 24 is going to offer.
That surprised me that how a third party knows the price bidding that happens within cars 24.
Later after repeated calls to cars 24 at 2pm i hear from cars 24 the same price the third party had booked with me.
What a breach a trust and cheating.

I read lot of reviews earlier but this seriously is my own experience.
I had put complaint to cars24 and lets see what they do.

Above all they take 45 min check up and share a price that a car mechanic just takes 5 min and share u a price. How much ironic is this.

And believe me the car driver from cars 24 who drove was horrible. Its want more than half a km and i felt if he had driven my car for more than 2 km my car would have completly gone to scrap.
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May 15, 2020
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2020
CARS24 Services Customer Care's response
Hi sir,

We are extremely sorry to hear about your experience with CARS24.

We always aim to give the best experience to our customers.

We would like to tell you that it was more of a coincidence that the same dealer also bid on that car online.

Our associate has already had a word with you regarding this concern.

We hope that your issue was resolved.

Regards,
CARS24 Support
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