Cars24 Services — C2C services

Address:

Kolkata

I have sold my car WB08B3366 to Buyer Name "Mohd. Humza" on 27 sep 2020 at Kolkata. Invoice number is C2C[protected]. As per your commitment, the RC is supposed to transfer in 60-70 days after delivery of the vehicle.

I have shared all required documents including NOC from financer too which got expire after 60 days of issuance. I followed up a lot with Cars24 executive and Buyer but of no result. No concrete update has been given.

Cars24 mentioned that with cars24, RC transfer is hassle free but it seems that a lot of struggle is required from the seller side. Frustrated with their processes.

I have checked in mParivahan app too that the buyer had not even renewed the following yet and all of them are showing in expired mode

Registration tax
PUC
Insurance.

On top of that, there is a challan raised by Kolkata police for over speeding and he has not paid that too.

I have sent multiple emails to [protected]@cars24.com & care.[protected]@cars24.com and followed up from their helpline number but no result till now.

Requesting them to please take necessary action against that and consider this on priority.