[Resolved] Cars24 Services — car delivery and rc transfer

[Resolved] Cars24 Services — car delivery and rc transfer

A Ankur Gargg from Noida, Uttar Pradesh

I have booked with advance payment from car24 on 11th july and take delivery on 16th july buyer and car24 agent (Gaurav-gurgaon) and his boss sukhvinder asked me 3000rs more to pay buyer (I have a car24 invoice of this deal) still i have made payment. Then after lot of following to transfer rc from the seller to my wife name. Gaurav and sukhvinder asked me to pay 4000 rs for transfer charges. I have made this payment too now again asking 2000 rs more money after killing @29 days. I am pissed-off this car24 service which is pathetic. Now i am asking please give me my documents so that i can transfer rc from outside they are not ready to provide me documents. Was this information helpful? No (0) Yes (0)
May 16, 2020 Complaint marked as Resolved CARS24 Services customer support has been notified about the posted complaint. Verified Support Aug 07, 2019 CARS24 Services Customer Care's response Hi! Apologies for the inconvenience. Please DM us your dealer ID so we can look in for details. Aug 17, 2019 Updated by Ankur Gargg Team, I have given original RC to be transfer along all required documents and 6000Rs to transfer to Cars24 agent (Email ID: gaurav.[protected]@cars24.com).I stopped by policeman for showing original RC to avoid chalan paid or manage penalty. Looking forward to your quick support. Aug 17, 2019 Updated by Ankur Gargg Team-It's more than a month from 11th July to till 17th Aug. I have not received RTO receipt for submitting the documents to RC transfer process initiated. Verified Support Apr 09, 2020 CARS24 Services Customer Care's response Hi Ankur Gargg, We are really apologetic about the inconvenience caused by our end. This is definitely not the kind of experience we would like you to have. Please help us with your contact details at [protected]@cars24.com so we can look into the details and get you in touch with our team. We are always looking to make your experience better with us. Regards, CARS24 Support
Add a Comment	Share
Submit Close