[Resolved]  Cars24 Services — cars24 even after 10 months the cars has not been transferred.

Address:New Delhi, Delhi, 110092

Hi, i sold my car to cars24 in east dehi, delhi in may 2018
My chevrolet cruze inspected and sold at cars24 branch in jhilmil, new delhi in may, 2018

And even after 10 months the cars has not been transferred.

The dealing was done by the car 24 retail manager mr. Ajay srivastav mobile number -*0591)

He had deducted charges from the deal of 3000 rs for rc transfer as a fee and deducted it from the car final sale payment along with and 1000 rs for doing rtgs payment transfer.

I had provided them all original documents and signed all paper work as asked by them in their office and closed the deal.

Now just a few days ago, some unknown person had called me and asked me to give me my photo id to him 30 march 2019.


I had called the branch manager many times since then but no response (Manager mr. Ajay srivastav), if no further action are taken i have to launch a legal complain.
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May 10, 2019
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
CARS24 Services Customer Care's response
Hi. Apologies for the delay in the transfer of the RC. Could you please share your appointment ID so I could look into this?
Complaint comments 

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Hi, i sold my car to cars24 in east dehi, delhi in may 2018
My chevrolet cruze inspected and sold at cars24 branch in jhilmil, new delhi in may, 2018

And even after 10 months the cars has not been transferred.

The dealing was done by the car 24 retail manager mr. Ajay srivastav mobile number -*0591)

He had deducted charges from the deal of 3000 rs for rc transfer as a fee and deducted it from the car final sale payment along with and 1000 rs for doing rtgs payment transfer.

I had provided them all original documents and signed all paper work as asked by them in their office and closed the deal.

Now just a few days ago, some unknown person had called me and asked me to give me my photo id to him 30 march 2019.

I had called the branch manager many times since then but no response (Manager mr. Ajay srivastav), if no further action are taken i have to launch a legal complain.

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