[Resolved] Cars24 Services — Deal cancelled by cars24

 
2 Reviews
Bangalore, Bangalore District, Karnataka, India
 balaji nathan
All documents provided, token payment of 10 k was made by cars 24to freeze the deal.I submitted all documents signed and delivered the car. 2 hours later I get a call that my deal was cancelled and to return the 10 k and take back the car. No reason provided for canceling the deal. Pathetic service and so much of run around, inconvenience and loss of time. Do not Trust them. Will never suggest their service to anyone.
Complaint marked as Resolved Nov 20, 2016

Complaint Status


[Oct 13, 2016] CARS24 Services customer support has been notified about the posted complaint.
Updated by balaji nathan, Oct 13, 2016
Your Appointment ID: [protected].
Verified Support
CARS24 Services Customer Care's response, Oct 20, 2016
Hi Balaji,

It's deeply concerning for us to hear about your experience. We've shared your feedback in this regard and sure will work towards a better experience in future. Be assured that we will take the necessary actions to ensure this doesn't happen again. We once again truly regret the inconvenience this has caused. Your patience and understanding would be truly appreciated in this regard.

Sonali | CARS24.com
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Cars24.com — West of time not good dealer

He saying my used car valuation 490000 to 590000 i am going hes shoroom in whiting 2 hours and hes not bauying and he saying tomorrow confoum i will whit 2 days and he saying car price is 410000 not a good dealer.
CARS24 Services Customer Care's response, Nov 15, 2016
Verified Support

Hi Bimal,

The instant online quote is an indicative value based on our in-house algorithm which considers your car to be in near perfect condition with no damages or repair costs associated with it. Our apologies for not meeting your expectations and for the experience you had at our centre. Your feedback is truly appreciated & will be shared with our team so we can work towards a better experience in future. However, your car's quote depends on the demand for its brand, model and its physical condition. Our quotes are most realistic compared to other websites or dealers. If you can sell your car at a better price to a registered dealer/business, you can win Rs.5000 cashback! Kindly refer to the following link for more details - https://www.cars24.com/best-price-guarantee

Sonali | CARS24.com

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    Cars24 Services - Deal cancelled by cars24