Cars24 Services — failure to pay the sale proceeds of my car

 
1 Review
162/A/105 Lake Gardens, Kolkata, West Bengal, India
 Dibakar Chatterjee on Mar 18, 2020
Appointment id [protected]
I sold my ertiga zxi+ to cars24 on 27 feb 2020 and thereafter i submitted all the desired documents. Inspite of my several reminders and lodging complaints, cars24 has not paid the consideration. Being a senior citizen, cars24 is unnecessarily harassing me which is effecting my health. I'm seriously considering to file a fir against the company and executives concerned. My advice to all is think twice before you fall in cars24 trap.
Dibakar chatterjee
Kolkata

Complaint Status


[Mar 18, 2020] CARS24 Services customer support has been notified about the posted complaint.
Verified Support
CARS24 Services Customer Care's response Mar 20, 2020
Hi Dibakar Chatterjee,

We are extremely sorry to hear about your concern.

We understand this can be upsetting and we apologize for the same.

We have highlighted your issue to our team so they can look into the matter and resolve your concern as soon as possible.

We are always looking to make your experience better with us.

Regards,
CARS24 Support
Updated by Dibakar Chatterjee Mar 30, 2020
Thank you Sir for clearing all my problems which I admit was mainly on my account. I am grateful for all your advice, guidance and personalised FIVE STAR services.
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    Cars24 Services - failure to pay the sale proceeds of my car