Cars24 Services — fake commitment even executive not respond

cashankyarora

Address:

New Delhi, Delhi

I have purchased maruti celerio number hr26cz5332 from rajori yard on 17th december. I have given complete payment to you. At the time of selling the car your r. M mr. Ravinder commited to give to me the e-reciept for transfer the r. C with in one week. But when i call them after 1 week their said that your car is under buyback we will provide it after 14 days but now he is not reciving my call & even not revert me on whts app & when i called to customer care they raise the complain but not taken any action. Till now no e-reciept is provide to me & even on govt site noc is not issed by the seller side till today thats screnshot i have attached for the evidences. I have facing the issue without e-reciept in my toll road.
Please provide me my e-reciept
I know the company have taken 30 to 45 days for the r. C transfer as per the r. M statement but i m not asking the r. C i m just asking the e-reciept which have been commited at the time of dealing.

Please give me e-reciept as soon as possible its already take too much time from the date of commitment. At least r. M should cordinate with us. R. M is not respond to me.

Please solve my problem as soon as possible

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CARS24 Services customer support has been notified about the posted complaint.

Jan 14, 2020

Updated by cashankyarora 3 days lapsed still no change in status.Even i call to regional manager & Customer care but no change in status still not recieved my call by r.m and same response by customer care.

Jan 24, 2020

Updated by cashankyarora Fake commitment once again by cars 24 plz solve my issue as soon as possible even i have called from 2 days the concern person is not recieved my call as well as Regional manger is also not respond to me.
ye kaisa commitment hua kya ye meri galti samjhu ki cars24 se maine gaadi purchase kr li j
plz solve my issue as soon as possible yar paise dekar gaadi li hai koi sale me thdi na li hai
calls bh recieve nh krte yha koi bh jo bh baat krta hai fake commitment or dete hai

Jan 25, 2020

Updated by cashankyarora Fake par fake commitment kiye ja re hai
Result kch nh nikal ra hai
at least commitment to na kro or agar kr re ho to use fullfill kro
ye greviance team bh involve hai bematlb ki greviance team bna rakhi hai solution kch bh nh nikal paa rh hai
samne wale person ko direct bol do ki ki hmare out of control hai te process
ya fr apni gaadi vapus le lo agar document nh de pa re hai to aap
Otherwise legally action lene k alawa or koi option nh rh gya ab
mjhe time par time diye ja re hai phle 14 days ka bol kr 1 month se jyada nikal dia fr greviance team ne 14 din or le liye fr 22nd ka nam lia ab unhone bh call recv krna bnd kar dia agar aap logo me effeciency nh hai to sir kam hi bnd kr do na

mere se galti ho gy jo aapse maine gaadi purchase kr li maine aapke r.m ko starting me ek baat boli th ki main documentation apne aap krwa lnga but bnde ne mna kr dia ki hmari company ki policy hai hum khud krwa kr dete hai transfer
kya aise transfer hta hai kya
mjhe agar aap provide nh kr skte e-reciept to direct bta do otherwise sir ya to aap apni gaadi vapus le lo ya fr mere pass legally action lene k alwa koi or optin nh hai bcz apke fake commitment par i cant trust any more.

Jan 27, 2020

Updated by cashankyarora Still No response

Jan 28, 2020

Updated by cashankyarora cars24 ki side se ab tak koi revert nh aa ra hai na hi call recv kr re ho
sch me ye to kisi person ko preshan krne wali baat ho gy hai
sarti ki sari payment mjhe nh krni chaiye th iska matlb to
yh galti ho gy ki sari ki sari payment kr di or sbse badi baat ye ki greviance team bh koi response nh dde rh hai
no revert by r.m yar paise dekar gaadi li hai koi free me nh de re ki aapse daily daily request ki jaye
maine aapko payment ki hai to aap uske documents jo commitment kiya hai wo mjhe provide kr do thts it
or yha to revert krne bh bnd kr diye aap logo ne to

Feb 10, 2020

Updated by cashankyarora maine jo address proof or documents diye the uske acording mera R.T.O Hr15 hai but meri N.O.C Hr-12 se issue kr di hai jo ki maine vahan ki site se check kia hai Hr-12 mera Distt hai jabki mera R.T.O Seperate hai mera r.t.o hr -15 meham ka hai or maine apne r.t.o k liye proper documents bh diye th
Main bhut bar mail or call kr chuka hu or but koi revert nh aaya hai at least revert to kr do or relationship manager to call recv hi nh karta starting se hi
ab to R.c k liye jo time dia th wo bh complete ho gya hai
Plz solve my problem as soon as possible at least revert to kro or contact number share kro jo bh deal kr ra hai matter ko

Feb 12, 2020

Updated by cashankyarora Still no revert from cars 24
kam se kam revert to kar do ki kya kaise kya status hai r.c ka ye to bhut badi galti kar di cras24 se gaadi lekar
na koi reply kart ahai yha na hi kisi ka koi contact nmber hai na hi kisi ka even mail par bh revrt hai
even grevience team bh koi revert nh kr rh

Feb 14, 2020

Updated by cashankyarora Very worst service by cars24.
na to koi call recv krta hai or na hi koi mail ka reply krta hai
paise dekar gaadi purchase kiye hai to atleast uske documents to provide krwao gaadipurchase krwane k liye duniya jhan ki call kr dete hai or after purchase koi bh response nh krta gaadiki ownership to bnda lega hi ownership transfer k liye call kro koi response nh hai na hi koi call recv karta hai or na hi koi mail ka revert krta hai
plz revert me as soon as possible otherwise i dnt have any other option except to take legally action
Last time bh jab legally action lene lga to aap logo ne revert kar dia th but aisa kab tak chlega mjhe aap documents provide kro meri gaadi k otherwise is bar koi or option nh hai
maine apne documents aapko provide kiye hai sare k sare aap logo ne meri noc bh galat issue krwa di hai jo ko maine vahan ki site par check kia hai
or iske liye last 8 din se aapko mailkr ra hu ki do necessry action to rectify it but aap logo mail ka revert na krk kya show kr re hai????

main even aaj bh aap logo ko yh baat khuga ki plz meri r.c mjhe provide kr do as per my given documents
or agar koi or issue hai to atleast revert to kro ya call pr response kro aap log to paise lekar chup ho gy jaise koi sale hi nh ki aapne mjhe gaaadi
maine aapko paise dekar gaadi li hai to main aapse uski ownership k documents mang ra hu jo ki aapne commitment kiya th
at least bnde ko revert to krna chaiye daily mail par mail dal ra hu main
Cars24 Services

Feb 17, 2020

Updated by cashankyarora sTILL NO ANY REVERT FROM THE CARS24 SIDE
i have sent mails to cars24 on daily basis but still waitinbg for their revert.
I think i should take legally action against them now but now the patience level have been finished.
Today the period is complete as per the commited time for r.c but still no revert

Feb 26, 2020

Updated by cashankyarora No any revert and still my issue is pending

Verified Support

Mar 19, 2020

CARS24 Services Customer Care's response Hello Shanky Arora,

We are extremely sorry to hear about your experience with CARS24.

We always aim to give the best experience to our customers.

Our team is in constant touch with you regarding your concern and also shared the timelines of the RC transfer with you.

We request you to please be in touch with our associate for any further queries.

Regards,
CARS24 Support

Mar 19, 2020

Updated by cashankyarora Thnx for your reply Which is too much late
but i will tell one thing that your service regarding the r.c is very poor.
Mjhe 3 months ho gye hai abhi tak meri problem solve nh hui hai abhi bh mera issue pending hi hai.
Gaadi liye hue aaj poore 3 months ho gye hai abhi tak meri r.c mjhe nh mili hai or sbse poor kam ye ki jo documents diye uski noc hi galat issue kr di or why you dont revert me on my mail id?????
GIVEN THE DOCUMENTS FOR HR15 BUT NOC HAVEBEEN ISSUE FOR THE HR12.
mjhe 1.5 month is baat ko smjhane me lg gy ki meri noc wrong hai or abhi bh dekho kab meri r.c milti hai bcz maine jo attachment bheji hai wo aaj ka abhi ka status hai jo ki abhi bh noc hr12 ki hi show kr ra hai
pta nh aisa kaise chlega i dnt thing so ki r.c transfer me itna time lgta hai
yha ek bnde se cordinate kro next time wo bnda call recv krna bnd kr deta hai mjhe smjh nh aa r ki ye kam hoga kaise
really appricate to the person name Rajat jisne mjhe cordinate shi se kia but meri prblm abhi bh pending hi hai