[Resolved]  Cars24 Services — inspection mismatch : [protected] : dealer id : 61417 : harassment to dealer

Address:New Delhi, Delhi, 110015

Its going to be around 15 days now but unfortunetelly till yeh i haven't got any resolution yet.

I booking this car maruti suzuki dzire from cars24 and after 1 day i told my sales rep sartaaj and da sagar that your inspection is incorrect.

Acc to cars24 reports, tyres are normal but in the pictures its showing these are chinese which doesn't worth for me.

From last 15 days everyone is saying to make the payment then we will help you out and also visited to grievance office (Moti nagar) and met ritu as she promised me she will help me out but not.

Even from last 2 days, i am calling your customer care number but till yet no resolution provided from them

Just wanted to know, as inspection is already mismatch, then why dealer have to make the payment.

Please look into this and do the needful.

Best part is i mailed cars24 on 27th march 2019 but till yet they havent reply on mail.
Screenshots and video also updated.

Thanks & regards
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May 9, 2019
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
CARS24 Services Customer Care's response
Hi. Apologies for the issues caused. I have shared this with the team and they will look into it and have this resolved.
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