[Resolved] Cars24 Services — non payment on sale of car

Kishore Athlay

from Noida, Uttar Pradesh

Address:

Nashik, Maharashtra

Dear Sir,
1. I had sold my Maruti 800 Std car to Cars24 on 23 May 2019 against my Appt ID [protected] at your Nasik Branch for Rs8000/-. All requisite documents were handed over to your rep.I was asked to pay Rs3000/- as the car was registered in Uttar Pradesh with the proviso that Rs 10, 000/-would be paid on completion of 21 days.
2. Having waited for 21 days and not received the promised amount, I approached Nasik Branch on 16 June 2019. I was promised that the amount would be credited on 17 June. However the same has not been received till date.
3. May I request you to initiate action so that the amount is credited at the earliest as IT REFLECTS POORLY ON A REPUTED COMPANY LIKE YOURS WHICH BOASTS OF INSTANT PAYMENT.
4. awaiting atleast a reply from your end.
Thanks and Regards.

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Jun 21, 2019

Complaint marked as Resolved

Ticket No 124371dated 19 june. Received a call from+919205988379 at 17.06 hours on 19 june. On hearing the problem the person assured a call after 10 mins. Thereafter no call came. Even my calls to that number are not answered.

CARS24 Services customer support has been notified about the posted complaint.

Jun 21, 2019

Updated by Kishore Athlay Complaint Not repeat Not reslved

Verified Support

Jun 26, 2019

CARS24 Services Customer Care's response We have shared your query with the concerned team. They will get in touch with you shortly. Please allow us some time.

Verified Support

Aug 05, 2019

CARS24 Services Customer Care's response We have shared your query with the concerned team. They will get in touch with you shortly. Please allow us some time.

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Comments

Loyal Anil

from Mumbai, Maharashtra

I was make deal with cars 24 almost 1 month back at you jaipur vki center where they committed to give exchange bonus also for which they refused post deal so I canceled deal due to this issue and now asking me for rs5k for cancellation even this is canceled due to wring commitment.this is hight of customer harrassment.no response from cars 24.