[Resolved]  Cars24 Services — partial payment not received

Address:

179, IMT MANESAR, 122050

Dear cars24

My client company nachi precision tool india private limited having its registered office at 179, sector-4 imt manesar, gurgaon - 122050 had sold honda accord bearing registration no. Hr26aa2830 on 12th dec, 2018. I visited with nachi authorised representative at your branch office at iocl, haryana agro fuel station, anamika enclave, sector 14, gurugram, haryana 122001.

All the documents were signed, formalities were complied and we conveyed to cars24 executive that our company had merged with other company as per the court / nclt order, so the name of our company has been changed, so all the assets and properties which were in older name are in the process of name change, so the moment we will receive r. C. For this car with new name from the rto, we will hand over the same.

In pursuance to this cars24 kept rs. 5, 000/- as security amount till the rc is being handed over. On feb 01, 2019 we received a call from cars24, they said "sir we want some documents to be signed again".

We replied that all the formalities were complied in front of your executive at your office, now why you are asking for the documents to be signed again.

Cars24 requested and we agreed. Thereafter by february end we received rc for honda accord through rto.

In march first week i called mr. Saurabh (Employee cars24) and i told to him that rc has been received. He said you have to visit our branch and submit the same and you will get your remaining amount.

I personally visited cars24 branch office and submited the rc to mr. Woolmer (Employee cars24) and he said that your remaining amount will be transferred within 4-5 days.

After almost one week i called them but the call was not answered neither by saurabh and nor by the other concerned person.

On next day, i again called to saurabh and he said now we cannot transfer, than i replied what are you taking about, i have an written evidence in which you have duly conveyed that submit the rc and get the balance amount of rs. 5, 000/-. He said raise the complain.

This shows the cars24 good corporate governance practice. I raised my complain at customer care, but till now no solution has been provided.

Therefore, you are requested to transfer the balance amount of rs. 5, 000/- urgently.

Regards
Adv. Aman arora
Acs, b.com, ll. B.
Hh. [protected] / [protected]