[Resolved]  Cars24 Services — payment not received for car sold appointment no. [protected]

Address:

Hyderabad, Andhra Pradesh, 500089

Would like to bring into your notice that what ever has been committed on the advertisement by the Cars24 is not up to the mark and still my balance amount 20 thousand is not paid due to which i incurred loss of 15000 on my new car booking.

I have sold my vehicle on 9th June at your hyderabad Gachibowli branch on price of 58000 and the vehicle was handed over on 10th jun very next day.

i have been told that you will get token money of 1000 today and appx 42000 will be paid post delivery. and remaining 15000 will be paid after 15 days.

at the initial level I received only 1000 rs. as token post delivery till 6 days I didn't receive single amount after speaking to customer care and marking mail the amount of 37000 paid to me but still 20000 amount not paid. this is what car24 commit to make customer followup for the amount.

Post receipt of amount I booked the vehicle at tata motor where I need to make down payment of 1 lac. as per the commitment the remaining amount 20000 to be paid by 25th June. but same was not paid and due to which i was short of amount and i lost the booking with benefit offered by tata in June'18.
Now I need to pay 15000 extra for the same vehicle, because I trusted car24.

Request you to kindly help me in getting my remaining amount 20000 and kindly get my lose recovered

Kindly help