[Resolved]  Cars24 Services — purchased car highest charges paid and rc not given yet

Address:DElhi, 122001

And i want to make a complaint against mr. Rahul rohilla he did fraud and fake promises while selling my old swift car (Hr 70 b 8371) which he made deal outside office of cars 24 with some agent.

And when he showed me this celerio car (Hr 36 dh 8801) to buy below are points.

1. He didnt check that car was not registered in gurgaon which he should know before cracking deal.
2. When i paid all amount fort the car price with all documents charges he called me 2 weeks later and told me i have to pay another 4500/- rs for noc which was not informed me at time of car purchase.
3. He asked me 1000 extra at time of car buying to process the documents on fast service. This also i paid him
4. Now after all things went wrong he is not even picking the calls. Mr. Sharad from whom i bought this car he also told me that mr. Rahul after that gave him one dezire also but that rc is also not updated yet.
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Apr 25, 2020
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2020
CARS24 Services Customer Care's response
Hi sir!

We are extremely sorry to hear about your experience with CARS24.

We always aim to give the best experience to our customers.

We have highlighted your issue to our team.

They will look into it and connect with you as soon as possible.

Regards,
CARS24 Support
Complaint comments 

Comments

Hi i have sold an hyundai 110 grand at Janakpuri branch but i have not received my payment yet .and your representative is not answering my calls .this is very unethical behaviour from a company like yours
Regards
Dr Nitish Bhardwaj
[protected]
CARS24 Services Customer Care's response, Mar 24, 2020
Verified Support
Hi Dr Nitish!

Apologies for the inconvenience caused by our end.

As per our records, we have cleared all your due payments already.

For any further queries, feel free to reach out to us at [email protected].

Regards,
CARS24 Support
Car24 team keep calling me at 2-3 days. i have told them several time that i don't have any car to sale but still they are calling me.

Already made complaint with Car24 couple of times but no one bothered to work on my request.
CARS24 Services Customer Care's response, Mar 24, 2020
Verified Support
Hi Sonu Goyal,

We apologize for the inconvenience caused.

We always aim to give our customers the best experience.

Please help us with your contact details at [email protected], so we can resolve your issue on priority.

Regards,
CARS24 Support

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