Cars24 Services — r.c not given & call not received even noc wrongly issued

Address:West Delhi, Delhi, 110027

I HAVE PURCHASED THE MARUTI CELERIO RAJOURI YARD ON 17TH DECEMBER
BUT MERI R.C ABHI TAK NH DE RE HAI YE LOG OR INKO CALL KRO TO KOI RECV NH KRTA HAI CALL
INKO DAILY MAIL PAR MAIL KR RA HU BUT MAIL KA KOI REVERT NH KRTA
MAINE APNE DOCUMENTS MERE RTO HR 15 K DIYE TH BUT IN LOGO NE JAB MAIN VAHAN KI SITE PAR STATUS CHEK KRTA HU TO NOC HR 12 KI ISSUE KI HUI HAI

MJHE NH PTA AISA KAISE POSSIBLE HAI MERI GAADI KI OWNERSHIP KISKO TRANSFER KR RE HAI MJHE BH NH PTA OR JAB CALL KRO TO KOI BH RECV NH KRTA MERA CALL OR MAIL PAR JAWAB YA KOI QUERY KRO TO BH KOI JAWAB NH DETA

Main same matter par 3rd complain dal ra hu jis din compain dalta hu us din to call aa jati hai but uske bad call recv krna bnd kr dete hai

Mere pass ek person mr ankit ka call aaya th unhone mjhge commitment kia th ki ab age se sari details k liye aap mjhse followup krege but unhone bh call recv krna bnd kr dia

Whts app kro to whts app par koi jawab nh deta customer care par compain regestered kr dete hai but uska koi action nh hta

meri last time jo baat hui th uske acrding mjhe kha gyath ki aapki noc issue krwane k liye hmne agent ko paisa dia hua hai wo apne aap kam krwa kr dega

But jab noc hi galat issue ho rakhi hai to gaadi ki r.c kaise transfer hgi

Bcz inka agent to yh khega ki hmne apply ki hui hai or wo court me rto k pass pending hi pdi rhegi bcz jo adress maine dia hai uske acrding noc issue hi nh hui hai

Maine apne yha apne rto se cnfrm bh kar lia hai unhone mjhe yh kha hai ki aapko noc hr 15 ki hi lani hgi hr12 se agar noc issue ki hui hai to gaadi ki ownership transfer nh hgi

mjhe gaadi liye ko more than 2 months ho chuke hai mjhe apne toll me issue aa re hai but yha koi bh kisi bh problem ka solution krwane k liye ready hi nh hai

Or agar senior se baat krwane k liye bol do to ye log baat bh nh krwate

Aisa kab tak chlega bcz maine last time bh yh bola th ki m, ere pass legally action lene k alwa koi option hi nh hai
plz solve my prblm as soon as possibleor revert me on my mail

I know very well aapko law & order se koi dar nh lgta but mere pass legally action k awala koi option nh hai

Plaese give me my r.c as soon as possible or give me the adress from where i can collect or discuss the matter otherwise i will take legally action against the company as well as employee who give me false commitment day to day
+2 photos
Was this information helpful?
No (0)
Yes (0)
CARS24 Services customer support has been notified about the posted complaint.
Feb 25, 2020
Updated by cashankyarora
STILL NO REVERT
Feb 27, 2020
Updated by cashankyarora
still no revert recieved from cars24
Feb 28, 2020
Updated by cashankyarora
I think i should take legally action against the company
Thnx for not revert me @cars24
Bcz aap log coperate krna hi nh chah re ho
Verified Support
Mar 17, 2020
CARS24 Services Customer Care's response
Hi Shanky Arora,

We are terribly sorry for the inconvenience caused.

We always strive to give our customers the best experience.

Our associate already contacted you regarding your concern and explained everything in detail.

Feel free to contact our associate for any further queries.

Regards,
CARS24 Support
Mar 17, 2020
Updated by cashankyarora
Thnx for your reply Which is too much late
but i will tell one thing that your service regarding the r.c is very poor.
Mjhe 3 months ho gye hai abhi tak meri problem solve nh hui hai abhi bh mera issue pending hi hai.
Gaadi liye hue aaj poore 3 months ho gye hai abhi tak meri r.c mjhe nh mili hai or sbse poor kam ye ki jo documents diye uski noc hi galat issue kr di or why you dont revert me on my mail id?????
GIVEN THE DOCUMENTS FOR HR15 BUT NOC HAVEBEEN ISSUE FOR THE HR12.
mjhe 1.5 month is baat ko smjhane me lg gy ki meri noc wrong hai or abhi bh dekho kab meri r.c milti hai bcz maine jo attachment bheji hai wo aaj ka abhi ka status hai jo ki abhi bh noc hr12 ki hi show kr ra hai
pta nh aisa kaise chlega i dnt thing so ki r.c transfer me itna time lgta hai
yha ek bnde se cordinate kro next time wo bnda call recv krna bnd kr deta hai mjhe smjh nh aa r ki ye kam hoga kaise
really appricate to the person name Rajat jisne mjhe cordinate shi se kia but meri prblm abhi bh pending hi hai

Verified Support
Mar 19, 2020
CARS24 Services Customer Care's response
Hello Shanky Arora,

Our team is in constant touch with you regarding your concern and also shared the timelines of the RC transfer with you.

For any further queries, feel free to connect with our associate.

Regards,
CARS24 Support
Mar 20, 2020
Updated by cashankyarora
Dear Sir/mam,

Plz time ki baat mat kro bcz aapke sare commitment false hue hai maine 17 december ko gaadi li th or aapka r.c transfer ka time 45 to 60 days ka hai jo ki as per your commitment hai or
aaj 20.03.2020 Tak meri r.c mjhe nh mil gy hai or even abhi tak transfer nh hui hai to plz time ki baat aap mat kro
Aap Time limitation ko follow nh krte hote or apne har commitment pr khare nh utarte
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CARS24 Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    1383
    Pending
    298
    Resolved
    625
    CARS24 Services Phone
    +91 12 4470 6400
    CARS24 Services Address
    Plot No. 120, Industrial Area, Sector 44, Gurgaon, Haryana, India - 122002
    View all CARS24 Services contact information