[Resolved] Cars24 Services — rc not received

Nazish Ansari

from Mumbai, Maharashtra

Address:

#163/23 main market krishan pura, Panipat, Haryana, 132103

I bought ford figo (Dl 4 caf 6038) from cars24 on september 14, 2019. The car was based on petrol fuel with cng fitted after market. I have provided all the documents required for it's rc ownership transfer. But after more than 3 months have already passed and i have not received the rc for car yet. Earlier i received the rc but cng was not mentioned on it so i again gave this rc to my relationship manager (Ravinder).
Kindly accelerate this process because these days we are facing lots of traffic police interceptions for not having rc and which is very bad part.
Your quick response will be very helpful for us.

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Apr 24, 2020

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2020

CARS24 Services Customer Care's response Hi Nazish Ansari,

We apologize for the inconvenience caused.

We always strive to give our customers the best experience.

Our associate already contacted you regarding your concern and explained to you the reason of delay in the RC transfer.

Be assured, we are working on your case with utmost priority according to the RTO's policies.

We will update you once it is done.

Regards,
CARS24 Support