Cart2India Online Retail — royalstore pa5109u-1brs toshiba replacement c50 battery-importer - not working

Address:Pathanamthitta, Kerala, 689111

From
Abraham cherian,
Kannampurathu,
J p nagar
R s p o thiruvalla
Kerala
Sir, :
The above mentioned laptop battery was ordered through ebay {ref.. No.26075}. But you delivered a different one, model l800 through fedex, by invioce no.299610 dated 09/12/2017. It got charged in my laptop to 87%only showed fully charged but my laptop cannot be opened with this battery alone. It is not charging further. So this battery is not functioning in my laptop. My laptop is toshiba satellite c50-a p0010 and the original battery was toshiba model no. Pa5109u-1brs pabrs rating 10.8=4800mah. As per the ebay guarentee it should be replaced. If not the money paidshould be refunded.
I have already registered this compaint to [protected]@cart2india.com but no reply has not yet been received by me. Kindly give me a positive reply.
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Dec 27, 2017
Updated by averachen
Kindly take necessary action to replace the L800 model battery delivered to me on 09/12/2017 by invoice no.299610.It is not compatible with my Toshiba Satellite C50 -A P0010. laptop.
Complaint comments 

Comments

Dear Customer(averachen),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Hi
i brought laptop exactly 25 days ago from paytm. while i was working in laptop it has been shut down suddenly. it has not been working and not been charging from yesterday. could you please resolve my issue.

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