[Resolved]  Case World — product quality does not matches the pics

Address:	110005
Website:	www.caseworld.in

I ordered (Order no 4928 dated 30.07.18) a mobile case from caseworld.in, i found it to be a cheap imitation of what was shown in the pics. I wanted to request return, but to my dismay found that they do not have a return option and neither do they have any number mentioned. So the very same day of delivery i mailed them on the email address ([protected]@caseworld.in) requesting the return.
In reply i received a mail asking me the reason for return, to which i replied that i found the product to be of low quality than shown. The next day i received a mail stating that we will not return the product as the quality of our product is not low and many people have purchased the same.
I am surprised by their behavior. Though they should return my money, still i requesthem that even replacement will work.
But now they have chosen not to reply to my mails, and apart from the mail id
There is no point of contact with them.
This makes me believe that it is an fraud online portal. Dont get duped.