CashBean — putting higher penalty

Address:

Building RZ-2, Pole No-3, G/F, Near HDFC Bank, Kapdashera, New Delhi - 110037

I have taken a loan from "cashbean". And my due date was 27th march 2020. Due to covid-19 lock down for 21 days i am not able to repayment this loan at the moment and i have requested to cashbean team, please give us some time until clear this lock down time. So later only we can pay this repayment. But we are getting calls from their collection team and making harassment everyday. Meanwhile, they are putting very huge penalties to the customers and harassing to pay such a charges also. We never seen such a penalties and interest rates (33%). So i request you to all, please take further action on this cashbean company and save the peoples. We are suffering with their harassment. Kindly take the action on this company immediately. Herewith attached proof to check penalty and interest rate.