Cashe — loan amount repaid but not reflected in account

Address:	Visakhapatnam, Andhra Pradesh, 530016
Website:	CASHe mobile app

I have taken online loan from cashe on last month and they have given me the due date on 12th feb though upi payment and till date payment was not updated and its showing outstanding in the app and i have received the mail regarding that my amount is over due but i have paid 12th of this month and i have sent lot of emails and try to contact customer care but there is no response from them not even a single reply from them pls help me in this regard. If required i will submit the payment screen shorts.
D ramesh
[protected]
Vizag
Ap.