[Resolved] Cashe — Loan disbursement pending since last 10 days

proaadarsh

Feb 19, 2024

Website:

www.cashe.co.in

It’s been 10 days since cashe has been giving excuses of non disbursement of my loan amount giving multiple excuses and that too by automated response. First they said they have banking issues, then technical issues and then payment gateway issues.

With having the worst customer support, I somehow managed to get on line with agents explaining them that I have a medical emergency and need loan amount on priority but no luck and false promises of disbursement on FRIDAY EOD.

It’s been 10 days, every day I’m dropping them a reminder on almost 10 tickets opened to let them know I’m waiting for the funds. But no luck and always automated response only.

Request you to kindly take strict action and if they can’t handle customer service then they should close their organisation but not give their customer a mental harassment and financial frustration.

Thanks
Adarsh Singh
Cust Id : 4230663

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Mar 22, 2024

Complaint marked as Resolved

CASHe customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2024

CASHe Customer Care's response Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.

Best,

CASHe Team

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Comments

proaadarsh

Feb 20, 2024

This has been already escalated on previous week to the team by calling your customer support. But I haven’t still received the funds. Yesterday as well I had conversation with your customer representative and she said that all issues has been resolved and disbursement will be done by Tuesday/Wednesday. But I haven’t received the funds yet instead what I have got is of another technical issues.

Let me give you a solution if you can’t resolve the technical issues then let me know I’ll handle that for you.
My next step in this process will registering an FIR with MUMBAI POLICE against your organisation including MR JOHINDER RANA YASHORAJ TYAGI & RAMAN KUMAR, if I don’t receive the fund by tomorrow morning.