Cashe — loan repayment made twice

Address:Bangalore, Karnataka, 560025

Dear team i have done twice payment towards cashe my loan through imps and upi on 31st jan 2020. For the same i have sent a mail to [protected]@cashe.co.in along with reference number as well as bank statement still nobody as helping for the same. I have sent mail for this 10 times plz check and help me
Ticket number 3965355, 3965354, 3964966, 3964566, 3964524.
My ref no is[protected] for imps and ref no[protected] is upi
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Feb 24, 2020
Updated by Amarish Gowda N T
The EMI is 8334 kindly reverse the amount.
Feb 28, 2020
Updated by Amarish Gowda N T
Hi

Still am not got the funds. I have provided all documents as well as reference number for the payment for twice. It's almost one month still I have not received the funds.
Feb 29, 2020
Updated by Amarish Gowda N T
Dear team

How many days do you required to resolve the issue it's one month am following this. As per latest mail Zahra told you will get the funds on 28th EOD but am not got the funds team. Plz understand the problem and resolve the issue. Who will be paying interest on my amount if we not pay on time you will charge like anything and so many remainder and calls but in terms of service we should begg from you team.
Zahra, sneha, and Swapnil plz update...
Mar 02, 2020
Updated by Amarish Gowda N T
Dear sneha/ Zahra/ Swapnil

Still how many days required to transfer the amount it's one month am following I raise the complaint also as per last conversation and mail from Zahra I suppose to receive amount on 28th EOD but not got the funds.. Without returning the amount again they debited one more EMI.
Kindly look into the issue on priority .
Complaint comments 

Comments

Hi Amarish Gowda N T,
We will check about this with the concerned team and will update you on it.

Best,
CASHe Team
Hi Amarish,
We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team
As per the phone conversation with Zahra on 25 the by 11 am she told funds will get back within 48 hours but I have not received the funds plz help me it's almost one month. Kindly help me.
Hi Amarish,
We will look into this and will get back to you with an update on it.

Best,
CASHe Team
Amarish Gowda N T's [Complaint's author] reply, Feb 29, 2020
Dear team

How many days do you required to resolve the issue it's one month am following this. As per latest mail Zahra told you will get the funds on 28th EOD but am not got the funds team. Plz understand the problem and resolve the issue. Who will be paying interest on my amount if we not pay on time you will charge like anything and so many remainder and calls but in terms of service we should begg from you team.

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