[Resolved]  Cashe — Missing Document's email not received

Hi- I have a customer of CASHe from past couple of years and the service is good..
this time am facing issue..
I had applied for a loan on 5th Oct 2021, however it seems that there are certain documents missing and been receiving the IVR calls and messages informing the same, however due to unknown reason not received any notification from CASHe on my registered email [protected]@hotmail.com.
I sent them a message informing the issue from my official email I’d [protected]@stxxxxet.com to provide me the missing documents list but no response received . ticket # 7276906 for reference . Since I cannot change the details in the app until the verification is complete, I had emailed the bank statements for 3 months already.
Can someone look in to this issue and get this missing documents issue resolved ASAP
I can be reached at the registered number and alternate number registered with cashe
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Oct 7, 2021
Complaint marked as Resolved 
Issue Resolved and loan amount credited
CASHe customer support has been notified about the posted complaint.
Oct 07, 2021
Updated by rahul4un
I have received a. Call from CASHe stating that the loan is approved and to do the needful in the CASHe App, however the app still shows verification in progress and not updated with the status. Also, no notification received in the registered mobile number as well.. please check and do the needful to proceed
Oct 07, 2021
Updated by rahul4un
Issue is resolved . Thank You
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