[Resolved]  Cashe — payment issue

Address:560082

I have made payment on 15/06/2019 auto debited rs 14667 but in application it was showing 9533rs. I have sent mail to support and collection team, sent many reminders but no one responding the issue.

And for money recovery they are calling to my contact list peoples, my relative, and other friends instead of resolving and updating in their portal, its been 2 month still dally they are charging 2.5% interest and increasing the amount.
Note:


A. 22000rs loan repayment details : in this i can see below repayment details in cashe application.
1. 06/03/[protected]
2. 15/06/[protected]
3. 02/07/[protected]

B. 7100 cashe emi card repayment details.
1. 02/07/[protected]

In both repayment details 15/06/2019 amount repayment details is incorrect as deducted from my account.

Auto debit details:

Sl. No date mode* particulars withdrawals balance
1 [protected] net banking bil/[protected]/sipg/bsamvmzoatdc8m 7, 333.00 92, 836.53

2 [protected] net banking bil/[protected]/sipg/bsamvmzoatdc8m 14, 667.00 3, 09, 253.34

3 [protected] net banking bil/[protected]/sipg/bsamvmzoatdc8m 5, 134.00 9, 434.28

Spoke with my bank customer care, they confirmed that amount deducted from cashe team and we can notice all deduction reference number is same.

Remaining amount[protected]=5134rs) missing.

Kindly help me out for this.

Thnaks
Prasad
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Aug 11, 2021
Complaint marked as Resolved 
Verified Support
Jul 29, 2020
CASHe Customer Care's response
Hi Prasad,

Kindly confirm the status of your complaint. I[censored]nresolved, request you to write to us on [protected]@cashe.co.in from your registered email id with CASHe.

Best,
Team CASHe
Complaint comments 

Comments

Hi Prasad,
Kindly share your contact details along with your CLN or registered mail id for further assistance.

Best,
CASHe Team
Hi Prasad,

Please note that we are working on your concerns and Swapnil will get in touch with you.

Best,
CASHe Team

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