[Resolved]  Cashe — repayment of the loan emi is not updated by cash and abusive language used on the phone call.

Address:S/O Tulasi Ram, House No-21, Gujjar Basti, Gharoli, East Delhi, New Delhi, Delhi, 110096
Website:Repayment of the loan EMI is not updated by Cashe and abusive language used on the phone call.

Hi,

The biggest mistake in my life which is nothing but a loan from cashe.
I had taken 19000.00 rupees loan from cashe 4th oct 2018 in my account. My cashe account no was [protected]. I had paid my emis on time. My last emi was 6334 but unfortunately, i had paid 6333 mistakenly. After a few days later i had paid 1 rupee 3-4 times and near about 50 to 100 rupees extra to them. Still not updated any loan emi by cashe.
They are calling me regarding 1-rupee emi, a lot of times i mailed to them that update my emi. I have complained a lot of time via mail to them, but i couldn't receive any proper solution from cashe. And for money recovery, they are calling to my contact list peoples, my relative, and other friends instead of resolving and updating in their portal. I received a call from the collection agency and the girl named "kinjal" was abusing me. Jayraj from cashe he used words like bloody, mac#, defaulter, aukat nai pese dene ki, bhikari and other unprofessional words which i can't mention that here.
They marked my profile as defaulter. Payment detail is still not updated by cashe. They start calling for loan emi not paid. Cashe team giving me mental pressure day by day. I have raised at least 20 complains and 50 emails all are unattended.
I don't this they are working the proper way. They log only tickets, and no one calls back and resolves the issue.

Please resolve my issue asap because of this highly impacting my credit score.

Thanks
Ramesh negi
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Aug 6, 2021
Complaint marked as Resolved 
Verified Support
Jul 29, 2020
CASHe Customer Care's response
Hi Ramesh,

Wee see that the above loan account has been closed and your current loan of Rs. 35, 000/- availed on 11 Sep 2019 is in severe default. Request you to pay at the earliest to avoid additional charges and negative reporting to CIBIL.

Best,
CASHe Team
Complaint comments 

Comments

Hi Ramesh,
Kindly share your contact details along with your CLN or registered mail id for further assistance.

Best,
CASHe Team
Hi Ramesh,

Thank you for talking to us.

We are working on your concerns and shall revert at the earliest.

Best,
CASHe Team
Ramesh Kumar Negi's [Complaint's author] reply, Aug 28, 2019
Hi,
As per request, i have paid again 1 rupee please check and close the matter.

Also, update my CBIL.

Thanks
Ramesh Negi

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