Cashify — extremely low price paid for my considered to be sold I phone even before my consent

Website:www.cashify.in

On 26th january an offer was sent to my i phone that rs.300 extra would be paid for phones soldtill that day and seeing that i decided to sell my very good condition iphone 5 which was in perfect working condition - the price quoted was rs.2100 but i was paid only rs.1450 stating that there was a minor scratch on the side panel which had caused the price to fall so much - the phone wapas working 100% fine and even the battery was good. The agent naved came to pick up the phone and inspected it for around 2 hours and kept on talking with some mr. Sunil bajoria on phone and before i could negotiate anything i was told to check that i should check for an sms for the amazon gift voucher on my no. And i found an sms of amazon voucher for rs.[protected] rounded off by amazon to 1700 and amazon vouchers were issued for 6% more than the price) it meant was seal was completed without my consent. Wgen i saw only rs.1700 voucher i talked to them and they said that the price has been settled for 1450/- and they have included the rs.300 republic day offer in the price. I talked to sunil who seemed to be a gentleman but turned out otherwise and he just paid rs.200 in cash all inclusive when i said i would not go in for sale. Such are the fraudulent policies of the company and when i asked them to return my phone they said it can’t be done - their consignment is immediately packed and sent to apple us - i was ready to refund whatever they had given but they promised a better deal next time which is of no use to me at all since from my this experience i have decided never to sell to them again unless the phone is completely unusable. They said they had checked the price from an app but they never showed me the data they were feeding in the app - can’t veliece my eyes that there are fraudulent companies like these - i was expecting a price of around rs.5000 for such a high valued phone for which i had paid at the time of launch. It shows that the i phone fetched me only rs.1050 after deducting the republic day offer of rs.300 - is it not fraud - i could sense this when naved and sunil were constantly talking on phone-they closed the deal without even letting me know what price they were paying. I could have easily used the phone for another 2-3 years without any problems but since my family was not allowing me to use it owning an iphone 6s already i decided to sell but not for the throw away price i was given by cashify-i wish the forum takes action against the company and helps me get back the phone they have carried aaay with the dubai original bill and box (Remember the bill and box alsoare cobsidered for price estimation).
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Feb 05, 2019
Updated by Kannuu
Service NumberMPMQB1217396-there was only a small unnoticeable scratch above the mute button nothing more.
Besides the quote was being changed every now and then and an impression was being created that i was getting the best price and that additional favours were being done for me.The code RDAY used for extra Rs.300 was never paid for either
Feb 05, 2019
Updated by Kannuu
Got a reply at Linkedin that they were getting the matter checked right away and would share an update at the earliest.But nothing happened-the deal was closed without my consent and Amazon GV was issued which Rajeev Garg stated could be cancelled.I have been transactiong at Amazon since long but I could never cancel any GV
Feb 05, 2019
Updated by Kannuu
Who says they give the best price-all cheating policies -various receipts issued with different figures and false statements made for my i phone that the price was reduced because the agent Javed who came for pick up it was found that there were 2 or less than 2 spots (small spot), Finger Touch Sensor not working, Valid Bill not available, Minor Dents due to this price got re quote.But all is a mis-statement -except for a small unnoticeable scratchmark above the mute button there was no defect and the I phone was functioning perfect.Even after paying through Amazon Pay their report stated that the phone was bent but the phone looked new as if it was factory unlocked.I have requested so many times to get in touch with me but nobody is bothered to call back -I know I have been cheated.Only Rs.200 cash was paid without any receipt and an amazon voucher which should fetch 6% extra was issued only for Rs.1700.Invoice onsite was for Rs.1850 but amazon pay voucher received for only Rs.1700( all manipulations have been done and this is very apparent.
I felt the site was good but my mind has changed-seems executives are filling their own pockets and telling sellers that they are paying out of their own pockets-feel it would have been better to continue use of it then sell to a fraud company.The RDAY code for extra Rs.300 was used but although an e mail stated that it was paid I never received any such voucher code to redeem
Feb 05, 2019
Updated by Kannuu
Dear Karuna,

Your order has been completed. You have opted for voucher with the following details :

Voucher name - Amazon Pay,

Voucher amount - Rs.300.00
This voucher was never received-all seem to be a team of fraudsters trying to fill their own pockets by befooling customers -i phones are not junk sales
Mar 22, 2019
Updated by Kannuu
Why the consumer forum doesn’t take any action against such fraudulent company employing fraudulent people -they are not st all transparent and nothing is entered on the app which decides the selling price in the presence of the customer inspite of repeated requests-it shows they are putting incorrect information and arriving at lower prices -biggest cheats ever found
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